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NOWRA Refund Policy

NOWRA accepts Mastercard, Visa and American Express cards for payment. If you have questions, please call 800-966-2942.

All publication sales are final. Refunds will only be issued if the purchaser provided an accurate email address and did not receive the purchased information. All annual memberships and subscriptions to the Septic Locator are final and non-refundable. For conference or training registrations, refunds, less a processing fee, will be issued if the request is received prior to the refund cut-off date associated with that conference. Refer to the information about the specific event for which you are requesting a refund for processing fee amounts and refund cut-off.